IRL – At the beginning of June, Goldstar launched a new web platform designed to significantly enhance the customer experience. The new platform combines the familiar Goldstar look and feel with powerful tools, enabling faster and more intuitive order placement.
The tools include a new, improved search engine with predictive functions that understands user needs and instantly displays relevant products; a central order dashboard that provides a unified, real-time overview of all orders placed online or through a sales partner; as well as a streamlined user interface that allows customers to proceed from the quote to the checkout in fewer clicks. Access to Goldstar’s trusted selection of free marketing tools and digital resources, which helps sales partners sell their products more effectively, remains unchanged.
“These updates are about more than just technology. They are a commitment to our Simplicity brand promise,” commented Heather Smartt, Global Head of Goldstar. “By removing friction in the ordering process, we are enabling our partners to work smarter and faster than ever before.”
