D – In the scope of its new service offensive “Beautiful. Fast. Individual.“ the german writing accessory specialist Senator is introducing additional measures to further improve the quality of its service. For example, the relocation of the cup collection, Mugs by rou bill, to the company’s headquarters in Groß-Bieberau was successfully completed by October 1, 2013. The bundling of the competences at the Senator headquarters enables a more efficient exploitation of the logistic processes, an approach that the company intends to pursue continually in order to further increase the quality of its service.
Senator can guarantee a leadtime of five days for volumes of up to 5,000 individually imprinted pens for almost the entire collection of plastic ballpoints. The highly-efficient logistic chain makes it also possible to serve further countries from the headquarters in Germany: With immediate effect the sales and logistics teams will be responsible for dealing with and supplying the customers from Bulgaria, Romania, Estonia, Latvia, Lithuania, the Czech Republic and Slovakia. In order to guarantee intensive and efficient communications, the local customers in Poland will continue to be served by a marketing and sales team that relies on the strengths of personal, local customer contacts.